- Try to quench the fire with the fire extinguishers or by auxiliary tools, without jeopardizing yourself.
- PLEASE CALL THE NUMBER 193 FOR THE FIRE DEPARTMENT OR THE SINGLE EUROPEAN EMERGENCY CALL NUMBER 112.
- Use a fire extinguisher for the initial quenching of the fire and extinguish the fire only if you do not endanger yourself and others.
- Keep in mind that you will only be able to extinguish small fires in the initial phase. If there is a blazing fire then the heat and combustion products will prevent access.
- Start evacuating people safely and in the shortest possible way.
- Do not enter the staircase if it is filled with smoke and do not use the elevator, do not inhale combustion products.
- Keep as low as possible to the ground. The temperature is higher in the upper part of the room, with more combustion products or hot smoke.
- Ask for help from neighbors or bystanders.
- The possible consequences of an event should not be underestimated or overestimated. Act in such way as to prevent panic.
- If you cannot get out of the building due to too much smoke, close all windows and doors to prevent smoke from entering your premises. If you are in the apartment, wait for the firefighters at the window so they can see you. Firefighting vehicles are also intended for rescue from height.
- If possible, make sure that someone is waiting for the firefighters at the entrance to the facility so they can give vital information to the commander of the unit.
FOLLOW THE INSTRUCTIONS OF FIREFIGHTERS!
- If possible, be sure to keep evidence/cause of the accident – fire. Intentional destruction or concealment of evidence can be treated as a criminal offense.
- If you are in front of the room in which the fire is in the quenching phase
for a long time, do not open the door suddenly. Under such conditions a flashing of hot combustion products may occur!
Leave the extinguishing of the fire to the firefighters.
How to report a fire:
PLEASE CALL THE NUMBER 193 FOR THE FIRE DEPARTMENT OR THE SINGLE EUROPEAN EMERGENCY CALL NUMBER 112.
- Speak slowly and clearly what happened and whether people are in danger.
- Provide the exact address of the accident site and personally wait for assistance if possible.
- Be prepared to provide further information and personal information (name and surname).
- Finish the conversation when the service you contacted allows you to.
- Do not make any phone calls on the line you used until assistance is obtained. The service you contact may need further information.
- Ask for advice if you are in doubt about what to do next.
Detailed guidelines have been published on the official website of the State Administration for Protection and Rescue: http://duzs.hr/download/upute_za_gradane/uputezagradjane-pozari1.pdf